How to have that difficult conversation you've been avoiding : with your spouse, adult child, family, boss, coworker, friend, parent or someone you're dating / Henry Cloud, John Townsend.
By: Cloud, Henry.
Contributor(s): Townsend, John Sims.
Material type:![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
Item type | Current location | Call number | Status | Date due | Barcode | Item holds |
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BV4597.53.C58 C59 2006 (Browse shelf) | Available | 13617 |
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BV4597.53 .L43 M43 牧羊人领导: 圣经诗篇中的领导智慧 Mu Yang Ren Ling Dao | BV4597.53 .L43 O3312 合神心意的领袖 He Shen Xin Yi De Ling Xiu | BV4597.53 .P73 M5 The Power of Praise | BV4597.53.C58 C59 2006 How to have that difficult conversation you've been avoiding : | BV4597.53.C58 C66 2006 Conflict and communion : | BV4597.53.C58 M48 1995 Life without strife : | BV4597.53.C58 M48 2008 Conflict-free living : |
Originally published: Boundaries face to face. Grand Rapids, Mich. : Zondervan, c2003. With discussion guide.
Part I. Why you need to have that difficult conversation -- The conversation can change your life -- The benefits of a good conversation -- Part II. The essentials of a good conversation -- Be emotionally present -- Be clear about "you" and "I" -- Clarify the problem -- Balance grace and truth -- Stay on task -- Use the formula, when you do "a," I feel "b" -- Affirm and validate -- Apologize for your part in the problem -- Avoid "shoulds" -- Be an agent for change -- Be specific -- Differentiate between forgiving and trusting -- Part III. Seeing how it's done -- Telling people what you want -- Making someone aware of something -- Stopping a behavior -- Dealing with counterattack and other problems -- Part IV. Getting ready to have the conversation -- Why you need to get ready -- How to get ready -- Part V. Having the conversation with people in your life -- With your spouse -- With someone you're dating -- With your kids -- With your parents -- With your adult children -- At work -- With people in authority.
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