Welcome to ACTS Library ACTS图书馆欢迎您Crucial conversations : tools for talking when stakes are high /
Kerry Patterson ... [et al.].
- New York : McGraw-Hill, c2002.
- xv, 240 p. : ill. ; 23 cm.
Includes bibliographical references (p. 229) and index.
0071401946 (alk. paper)
2002001129
Interpersonal communication.
Interpersonal relations.
BF637.C45 / C78 2002
153.6
Includes bibliographical references (p. 229) and index.
0071401946 (alk. paper)
2002001129
Interpersonal communication.
Interpersonal relations.
BF637.C45 / C78 2002
153.6