Welcome to ACTS Library ACTS图书馆欢迎您Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior /
Kerry Patterson ... [et al.].
- New York : McGraw-Hill, c2005.
- xviii, 284 p. : ill. ; 23 cm.
Includes bibliographical references (p. 271-272) and index.
0071446524 (pbk. : acidfree paper)
2005276538
GBA456055 bnb
012962694 Uk 012962693 Uk
Interpersonal confrontation.
Interpersonal communication.
Interpersonal relations.
Communication in management.
Communication in organizations.
HM1121 / .C78 2005
303.6/9
Includes bibliographical references (p. 271-272) and index.
0071446524 (pbk. : acidfree paper)
2005276538
GBA456055 bnb
012962694 Uk 012962693 Uk
Interpersonal confrontation.
Interpersonal communication.
Interpersonal relations.
Communication in management.
Communication in organizations.
HM1121 / .C78 2005
303.6/9