The five languages of apology : how to experience healing in all your relationships /
Gary Chapman, Jennifer Thomas.
- Chicago : Northfield Publishing, c2006.
- 280 p. ; 24 cm.
Includes bibliographical references.
Why apologize? -- Expressing regret : "I am sorry." -- Accepting responsibility : "I was wrong." -- Making restitution : "What can I do to make it right?" -- Genuinely repenting : "I'll try not to do that again." -- Requesting forgiveness : "Will you please forgive me?" -- Discovering your primary apology language : "What do I expect most in an apology?" -- Apologizing is a choice -- Learning to forgive -- Learning to apologize in the family -- Teaching your child to apologize -- Apologizing in dating relationships -- Apologizing in the workplace -- Apologizing to yourself -- What if we all learned to apologize effectively?